What is your return policy?

We offer a 30-day no questions asked money-back guarantee. The product must be sent in its original packaging to the following address.

Ulla Labs d.o.o.
Mivka 25
1000 Ljubljana

Please write “Refund” on a piece of paper and make sure to include all the accessories, user manual and the original box, along with your order ID, return authorization number and your email address within the package. Once the package has arrived safely and inspected we can refund your full order.

Return shipping costs are covered by the customer.

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